|Terms & Conditions of Sale|
These terms and conditions tell you what you can expect from us, and represent the basis of each transaction entered in to, via this website. By placing an order with us, you indicate your acceptance of these terms, and your agreement to conduct the transaction in accordance with their conditions.|
If you have any questions or concerns, please don't hesitate to contact us. We want you to enjoy your shopping experience with us. Occasionally, there may be factors that prevent us from delivering our service within the stated timescales.
All our transactions are covered by the UK Distance Selling Regulations 2000.
1. Delivery. If you elect to receive your software via electronic download, under normal conditions, you should receive your product details via e-mail within 1 working day. Please ensure you deactivate any spam filters priory to ordering, to ensure you are able to receive this document without problem.
If you choose to order your software, delivered via the additional Back Up CD, please allow 5 working days for its arrival. All CDs are dispatched via Royal Mail 1st Class Letter Post.
Our hours of business are Monday to Friday, 08:30 to 18:00,
(except where any of these days are subject to a UK Bank Holiday). Orders received outside of these times will be processed as soon as possible, on our next working day.
We offer a 30 day return policy on our software packages.
We want you to be completely happy with your purchase, so if you do have any problems or concerns, please contact us immediately. Our team will do their best to assist you, and help to reach a satisfactory conclusion.
The email addresses of our clients, are used only in connection with the transaction for which they are supplied. Under no circumstances do we use, or do we allow them to be used outside of this scope.
We collect your address and purchase information when you order, so that we may process your transaction and provide you with the best possible service. We do not have access to your credit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you, by applying in writing to us at: Internet-trader.co.uk™, 37 Langmore Court, Hanover Way, Bexleyheath, Kent DA6 8BZ. United Kingdom.
The personal information which we hold, will be held securely
and in accordance with UK law.
11. AVG Software License Agreement.
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